For more than five years, residence permits have been administratively extended without the need to replace the documents, first because of the pandemic and then due to the large influx of immigrants to Portugal and administrative delays in regularising foreigners.
Today marks the end of the last administrative extension of Decree-Law 10-A/2020, which recognises expired residence documents as valid, which has led to increased demand at AIMA offices.
However, a government source told Lusa that the date was already scheduled and the overwhelming majority of people already have their documents or have already scheduled their renewals, now with biometric requirements and new parameters also imposed by European partners.
As long as they have scheduled and paid for the renewal, immigrants have their permit valid for 180 days, even after today's date.
"And even today, if they can't schedule an appointment, they can always do so in the coming days," said the same source, explaining that "it was necessary to establish a final date" for the automatic extension of the documents.
Since June, AIMA's mission structure has handled 74,000 renewals, and to date, 190,000 residence permits have been granted based on expressions of interest and 55,000 for citizens of the Community of Portuguese-Speaking Countries (CPLP).
Criticism
The decree-law, which has been extended since 2020, has been criticised by associations and political leaders because many immigrants have had trouble having documents that have expired in the rest of the European Union recognised.
This is a legal document that immigrants use to justify the expiration of their documents to authorities, a resource that will no longer be available.
The government and AIMA claimed that all digital channels are functioning so that immigrants can schedule the renewal of their documents.
I'm trying to renew my residence permit on line , but the platform says I can't because they do not recognise my nif ,despite my number being printed on my residence card , I've tried every way possible to talk to someone without success. Your article says the portals are working ,let me assure you they are NOT the helpline number is not answered neither is the help email or help portal
By John Dack from Alentejo on 15 Oct 2025, 17:04
The last statement "The government and AIMA claimed that all digital channels are functioning so that immigrants can schedule the renewal of their documents." is false. The online portals provided do not function properly and AIMA does not answer the phone or emails. As a news origination you might want to investigate the details more in depth.
By Eric Eugene Durgin from Lisbon on 16 Oct 2025, 08:22
Same here. Says I need a SS# but I have had one for two years and have paid taxes. Portal does not work to upload documents and I don't have any option to pay the fee to get the 180 day extension. Have tried emailing and calling every phone number and email I could find - to no avail. Been to the old SEF office, new RIAC and various other offices but no help there. Tried to upload required docs using the portal and different browsers and various contact forms but NOTHING WORKS. Just keep getting errors.
By Kimberly from Açores on 16 Oct 2025, 09:47
My residency doesn’t expire until next year. But because of all the difficulties that immigrants are facing, I’ve been closely following both FB pages and WhatsApp groups where people are beyond frustration with their inability to renew their residency. People aren’t able to upload documents, they’re not able to make payments (why doesn’t AIMA want our money?), they’re not able to receive assistance or make appointments, and they aren’t receiving their residency cards. Did this publication only interview AIMA for this article? Because it’s not difficult to find immigrants who are having a very different experience than is being described in your article. It definitely doesn’t appear that systems are improving, but your reporting was very erroneously only reported one side of the story.
By Leisl103 from Porto on 16 Oct 2025, 12:25
I have been trying to get an appointment for almost a year. Expired in January. Was told to wait for an email. A few weeks ago submitted a request through the new portal, but still haven’t received an email to pay the fees so I’m left with no legal status. They screwed us all.
By Jessica from Lisbon on 16 Oct 2025, 14:05
My CMD got canceled, cant renew untill my appoinmtment in february. Lose my job, thanks AIMA!
By Jules from Alentejo on 16 Oct 2025, 15:29
It might help if you actually did some reporting rather than just publish what the government press release says. A check of any of the online groups for immigrants or a call or two to immigration attorneys would show that what AIMA says is not true.
By Rob de Santos from Algarve on 16 Oct 2025, 16:22
Update to earlier post. Finally was able to upload my documents including my Portuguese SS# which AIMA said they didn't have. Used ChatGPT to guide me and it instructed me to use Chrome as my browser (instead of Firefox) and to complete the form in Portuguese NOT English. Use the option for adding a NIF/NISS and the "renovations" option. It won't work in English as one of the fields does not match what is required because it's in English not Portuguese. This should be an easy fix for AIMA and it would certainly help if they noted that on the website.
By Kimberly from Açores on 16 Oct 2025, 17:03
Waiting over three years after submitting all of my renewal documents and my fee to what was SEF. Recently was notified that I would be contacted upon returning basic information to them, which I did. I received a notice that because I was Golden Visa that I wasn’t eligible yet to get my appointment. No information provided in terms of a contact or way to appeal or any such thing. Still in limbo over three years
By Patrick from UK on 16 Oct 2025, 23:28