"Never at a city council meeting or any other meeting did any information reach us, or did anyone ever give us any information about any problems with the Glória elevator. If there is any knowledge, or someone had that knowledge, we need to know where that knowledge was, because it never arrived," said Carlos Moedas (PSD) at the Lisbon Municipal Assembly meeting.

The PSD mayor was responding to PCP municipal deputy Natacha Amaro, who questioned how Carris management handled the warnings made by Carris workers about "signs of anomalies" in the operation of the Glória elevator.

Carlos Moedas asserted that the city council had no information in this regard because it had not arrived, "either through the council members, nor through the people who attended the city council meeting, nor here at the City Council, nor through the vice-president in the various meetings he had with many of the workers."

Natacha Amaro also sought to know whether the maintenance and inspection protocols for the Glória elevator are "adjusted to the significant change in demand and usage patterns," resulting from the growth in tourism in Lisbon, particularly over the last two decades.

In response, Carlos Moedas stated that "the numbers don't show" an increase in passengers due to tourism, so "it's not true," indicating that in 2019, there were 972,000 users and, in 2024, there were 872,000, "that is, 100,000 fewer."

"There was no increase or increased load that increased each year because there were more and more tourists. It's not true. The numbers don't say that".

The mayor emphasised the important mission of understanding what happened in the Glória elevator accident, allowing the independent investigation to move forward, but also of defending Carris workers, whose "company's hallmark has been safety."

Carlos Moedas also said that the city is working to restore the Glória elevator and operate it with a new technological safety mechanism.